Not actually a new trend (Amazon, the world’s largest e-commerce website was launched in 1994!). 2019 will see the continued rise of e-commerce within our day to day lives. With more companies, such as the aforementioned Amazon and ASOS launching same day delivery in 2018, the ease and convenience of shopping online cannot be ignored.
Businesses that failed to pivot to digital in time have begun to pay the price, with large brands such as House of Fraser, Toys R Us, and HMV, for the second time, going to administration into 2018. To ensure that your business is not losing out to competitors, it’s vital that your brand creates an online presence, and beginning, or growing, your e-commerce capabilities should be high on your to do list for 2019.
Furthermore, it’s never been easier to set up an e-commerce store. 2018 saw the launch of Instagram Shopping, a new feature on the popular social media platform which allows your business to tag products in content claiming to create a seamless experience from post to purchase.
According to Comscore, by 2020, 50% of all searches will be voice searches. A few years ago, this prediction would have been laughable. However, with the increased usability and intelligence of tools such as Siri and Cortana, coupled with the increased ownership of Smart Home tools such as Google Assistant and Amazon Echo – it’s looking ever more likely that this prediction will come to pass.
But, how do you prepare for this? Here are our top tips for ranking for voice searches in 2019:
- Focus on long tail keywords that are similar to how you would naturally ask someone a question.
- Mark up your website content to make it easier for search engines to find the answer to the searcher’s question – find out more here.
- Build detailed answers for your content, search engines value quality.
- Ensure your website is mobile friendly and HTTPS secure.
It’s difficult to ignore the elephant in the room. Whilst it’s almost impossible to discern what effect Article 50 will have in 2019, it is likely that Brexit is coming, and marketers need to be prepared for it.
Brexit has the potential to have overarching consequences throughout your entire business, small or large. From manufacturing and logistics, to promotion and price, every department will likely be affected. It will be your duty as a marketer to ensure that your business continues to identify, anticipate and satisfy customer requirements post-29th March.
A common trend in recent years, and becoming increasingly important. The improved capacity for collecting and understanding will allow for greater personalisation and customisation of the customer experience in 2019.
Personalisation has changed from simply adding your customer’s first name on to an email. Users expect to receive content and communication that relates to their needs, with a business that understands their buying requirements, despite expecting increased privacy and greater care of how their data is handled post-GDPR.
To achieve this, we’d recommend looking in to marketing automation. To find out more about why your business should invest in marketing automation – read our blog.
Whatever 2019 brings, rest assured that Generate UK will be on hand to support you. Evolving with your business, we can help you achieve your 2019 marketing goals. To find out more, speak to one of our friendly marketing consultants today.