Support Offerings
We are a friendly, dynamic, knowledgeable, experienced and committed agency. We put clients at the heart of what we do, though our services go far beyond that.
For 10 years, we have been nurturing creativity, and building the skills and processes to be your safe pair of hands to take your marketing to the next level.
| ESSENTIAL | BUSINESS | COMPLETE | |
| Security and uptime monitoring |  | | |
| Monthly updates | | | |
| 24/7 Access to Generate UK’s live support portal | | | |
| Preferential rate on further work | | | |
| Phone support | | | |
| Email support | | | |
| 24 Hour Support Ticket Submissions | | | |
| Minor CMS version updates | |
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| Security patch updates | | | |
| Website developments | | | |
| Content editing | | | |
| New feature requests | | | |
| Design & implementation | | | |
| Support, training & guidance | | | |
| Account management | | ||
| Enhancement suggestions to improve usability | | ||
| Site technical audit | | ||
| Site performance reports | | ||
| Enquire | Enquire | Enquire |
We also offer tailor made support packages that align to your exact requirements.For more information please enquire and one of our team will be in touch
