WEBSITE SUPPORT OFFERINGS.

We have developed a variety of support plans, each designed to provide you with flexibility in both time and the work you require.

Essential

  • Security and uptime monitoring
  • Monthly updates
  • Preferential rate on further work

Business

  • Security and uptime monitoring
  • Monthly updates
  • 24/7 Access to Generate UK’s live support portal
  • Preferential rate on further work
  • Phone support
  • Email support
  • 24 Hour Support Ticket Submissions
  • Minor CMS version updates
  • Security patch updates
  • Website developments
  • Content editing
  • New feature requests
  • Design & implementation
  • Support, training & guidance

Complete

  • Security and uptime monitoring
  • Monthly updates
  • 24/7 Access to Generate UK’s live support portal
  • Preferential rate on further work
  • Phone support
  • Email support
  • 24 Hour Support Ticket Submissions
  • Minor CMS version updates
  • Security patch updates
  • Website developments
  • Content editing
  • New feature requests
  • Design & implementation
  • Support, training & guidance
  • Account management
  • Enhancement suggestions to improve usability
  • Site technical audit
  • Site performance reports

TAILOR-MADE SUPPORT.

We also offer tailor-made support packages that align to your exact requirements.

For more information please enquire and one of our team will be in touch.